Which of the following is part of the initial mediation steps?

• A. Introduction to make parties feel at ease and explain ground rules.
• B. Immediately drafting of a settlement.
• C. Filing a lawsuit in court.
• D. Publicly listing demands.

Answer: (A)

In mediation, the first phase is about creating a safe, structured space. The mediator introduces themselves, helps the parties feel at ease, and explains the ground rules—confidentiality, how speaking will proceed, and voluntary participation. This opening sets the tone, builds trust, and clarifies how the session will run, making it possible for each side to share concerns openly. That’s why the option describing an introduction and explaining ground rules is the best fit for initial mediation steps.

Drafting a settlement typically happens later after issues are explored and interests are understood. Filing a lawsuit is a court action, not part of the mediation process. Publicly listing demands would undermine confidentiality and the private, collaborative nature of mediation.