Study for the New York City DOC Conflict Resolution Test. Access flashcards and multiple choice questions, each with hints and explanations. Get ready for your exam!

Multiple Choice

Which of the following is NOT listed as part of IPC basics?

IPC basics focus on how you handle yourself and read others in a real-time interaction: how you position yourself to show openness and safety, how your posture communicates calm and control, and how you observe the other person and the surrounding cues to guide your response. Writing, while important for documentation and after-action notes, isn’t a live interpersonal communication technique used during the interaction itself. It’s the administrative side rather than part of the immediate de-escalation and engagement skills, so it isn’t listed among IPC basics.

IPC basics focus on how you handle yourself and read others in a real-time interaction: how you position yourself to show openness and safety, how your posture communicates calm and control, and how you observe the other person and the surrounding cues to guide your response. Writing, while important for documentation and after-action notes, isn’t a live interpersonal communication technique used during the interaction itself. It’s the administrative side rather than part of the immediate de-escalation and engagement skills, so it isn’t listed among IPC basics.