Study for the New York City DOC Conflict Resolution Test. Access flashcards and multiple choice questions, each with hints and explanations. Get ready for your exam!

Multiple Choice

How do participants reach an agreement?

Participants reach an agreement through voluntary, collaborative negotiation guided by a neutral mediator. The mediator helps each side clearly express interests, brainstorm options, and weigh trade-offs, without imposing a decision. An agreement exists only if both parties consent to the terms, typically written as a settlement. If they can’t reach common ground, mediation may end without a resolution. The essential idea is mutual consent reached through facilitated discussion, not coercion or unilateral imposition.

Participants reach an agreement through voluntary, collaborative negotiation guided by a neutral mediator. The mediator helps each side clearly express interests, brainstorm options, and weigh trade-offs, without imposing a decision. An agreement exists only if both parties consent to the terms, typically written as a settlement. If they can’t reach common ground, mediation may end without a resolution. The essential idea is mutual consent reached through facilitated discussion, not coercion or unilateral imposition.